Despite a company’s best efforts, some phishing scams inevitably make their way to employees’ inboxes. Since a single click can compromise incredible amounts of sensitive data, businesses of all sizes must prioritize the awareness training that can render such attacks useless. With the cost of a data breach continually increasing, addressing this vulnerability can be one of your company’s best investments.

Working with third-party vendors is an inevitability for most companies, but such partnerships can manufacture additional cybersecurity vulnerabilities that need to be addressed. For businesses looking to avoid a data debacle, evaluating security standards should be a prerequisite to any professional partnership involving the exchange of sensitive data.

Customers and employees are increasingly unwilling to remain with platforms that can’t protect customer data, making data breaches a logistical and PR nightmare for any company. Therefore, when information is compromised, companies need to be swift and robust in their response. Providing supportive services that can identify how data is used after it is stolen can hasten a holistic recovery effort.

According to an AT&T study, more than 70% of business phone calls in the US are placed on hold for an average of 45 to 60 seconds each. While organizations try to minimize hold times, sometimes there’s nothing you can do except put the caller on hold while you transfer them to the correct department.

Today’s business environment often requires partnering with third-parties to provide the best experiences for your customers. Unfortunately, this also increases your company’s exposure to various cybersecurity risks, and every business needs to have effective recovery protocols in place to respond to these incidents.