This is not an uncommon mistake, but it’s always a problem and could be an expensive regulatory disaster in some industries.
Civicom left 8TB of data exposed
Morley Companies attacked with ransomware.
Companies that store large quantities of personal or medical information are prime targets for the bad guys.
Chinese nation-state hackers attack News Corp
Organizations should keep in mind the fact that the preferred weapon of nation-state cybercriminals is ransomware..
Keep callers on the line by using these VoIP features
Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify their identity, find answers to their queries, or refer the call to a supervisor. One way to make sure callers do not feel abandoned while on hold is to use certain Voice over Internet Protocol (VoIP) features.
Microsoft 365 Apps admin center: Features you need to know
Migrating workflows to the cloud, securing all company devices and software, and ensuring 24/7 data access are gargantuan IT admin tasks, especially as companies adopt flexible working arrangements post-COVID-19. Fortunately for Microsoft 365 Apps users, the admin center offers features that empower IT personnel to be more efficient and effective in handling these crucial responsibilities.
