Even when data breaches don’t originate on-site, a holistic response plan is critical. Not only do companies need to reevaluate the cybersecurity priorities of their trusted partners, but they must train their employees to avoid such an incident from ever occurring. Working with a qualified MSP that leverages identity monitoring solutions can help mitigate the damage of a data breach.

Customers shouldn’t be expected to navigate a data breach on their own. Despite their public communication, the Lewes Board of Public Works hasn’t offered any services to support customers impacted by the breach. By providing adequate assistance or showing initiative through awareness and training, companies can ensure that their customers can recover from a breach. In a world that is becoming increasingly cyber-vigilant, this can have the dual benefit of restoring brand reputation and trust in the wake of a cybersecurity incident.

Phishing scams are quickly becoming normative for local governments and SMBs. In this case, a single phishing scam had cascading consequences for a local government, which is now tasked with repairing its technological infrastructure while undergoing the arduous process of restoring the constituents’ confidence in their data stewardship. Since phishing scams are entirely preventable, partnering with a third-party training solution is a veritable must-have in today’s digital environment

Caring for customers in the wake of a data breach should be any company’s top priority. Although Quest Diagnostics is working diligently to notify those impacted by the breach, much more is required to adequately make reparations. Since sensitive personal information has a significant market on the Dark Web, providing services to help customers understand what happens to their data is an excellent place to start.

Data breach incident responses are becoming increasingly commonplace. Apologies, investigations, and updates are typical responses from organizations, but they don’t have to become the norm. Extensive breaches similar to Flipboard’s should encourage companies to prioritize their cybersecurity initiatives and avoid breaches from occurring in the first place.