Human Error at TennCare exposes 3.300 patients’ personally identifiable information

https://www.wkrn.com/news/tenncare-announces-privacy-breach-impacting-3300-members/

Exploit: Insider Incident (Accidental)
TennCare: Medicaid Services Agency

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Risk to Small Business: 2.602 = Moderate A blunder at TennCare has led to the exposure of personally identifiable information for about 3,300 Medicaid patients in Tennesee. Employees at an information processing vendor mistakenly sent out misaddressed mailers that may have contained protected health information to the wrong recipients.

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Individual Risk: 2.771 = Moderate The state has set up a hotline for members to find out if they’re at risk by calling (833) 754-1793. The state will also be providing free credit monitoring for breach victims. TennCare users should be wary of potential spear phishing and financial scams using this information.

Customers Impacted: 3.300
How it Could Affect Your Customers’ Business: To err is human…unfortunately. But increased security awareness training can help reduce a company’s chance of experiencing a damaging security incident by up to 70%.

Risk Levels:
1 - 1.5 = Extreme Risk
1.51 - 2.49 = Severe Risk
2.5 - 3 = Moderate Risk

*The risk score is calculated using a formula that considers a wide range of factors related to the assessed breach.


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