iNSYNQ Cloud Hosting platform crippled by ransomware attack

Exploit: Ransomware
iNSYNQ: Cloud hosting platform providing virtual desktops for enterprise clients

Risk to Small Business: 2.111 = Severe: A ransomware attack on July 16th crippled the cloud hosting platform’s services. The attack had cascading consequences, impacting both iNSYNQ and companies that use its products. In response, iNSYNQ was forced to take down their entire network, which instigated a lengthy recovery process that encouraged significant criticism on social media. Therefore, iNSYNQ’s ransomware battle is playing out on two fronts. Their IT team is struggling to restore its comprehensive digital infrastructure even as the company is navigating a PR disaster that could have grave financial implications down the road.

Individual Risk: 2.428 = Severe: While no personal information was compromised in the event, the unique nature of iNSYNQ’s product offering means that many users may have lost access to their data without a clear path to restoration. The company is encouraging all users to back up their data for thirty days to hedge against the threat of data loss from this ransomware attack.

Customers Impacted: Unknown
How it Could Affect Your Customers’ Business: Ransomware attacks have become so prominent that they can feel like an inevitability, and companies should treat them as such. Losing access to company data is devastating, but when client services are implicated, the consequences are magnified. As a result, supportive services like identity or credit monitoring can offer customers the peace-of-mind necessary to begin restoring the company’s badly damaged reputation.