Blogs

Small- to medium-sized businesses (SMBs) are often under pressure to juggle a tight budget. Many SMBs tend to allot smaller budgets for IT because SMB owners think of IT as a non-critical component. They'd rather allot bigger budgets for hiring operations staff and purchasing IT equipment.

Virtualization, or the act of moving physical systems to a digital environment, has become one of the most sought-after tech solutions by small- to medium-sized businesses (SMBs). While the technology is popular, it has many potentially confusing terms associated with it.

According to an AT&T study, more than 70% of business phone calls in the US are placed on hold for an average of 45 to 60 seconds each. While organizations try to minimize hold times, sometimes there’s nothing you can do except put the caller on hold while you transfer them to the correct department.

Many businesses are wary of change — why fix something that isn’t broken, right? But just because things are smooth sailing now doesn’t mean that cracks won't soon show, particularly in components such as servers and data infrastructures.

The cloud addresses many computing issues, but some business owners think that migrating to the cloud will render their existing infrastructures useless.

We all undeniably have hectic schedules, and they’re made even worse with unorganized meetings, impromptu playdates, and unscheduled yoga classes. To move or cancel appointments, your clients would generally have to pick up the phone and call someone, which can be a drag.