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Work smarter with an all-in-one app that brings together calling, chat, meetings, and collaboration.
Connect quickly in Teams by starting one-on-one or group calls while in a chat or channel.
Make one-on-one or group calls directly from a chat or use the dial pad to call a phone number.
Redirect calls to another number and never miss a call, or set up a call group so your team can step in.
Transfer a call to another person or consult with them before transferring the call.
Access, listen to, and review your voicemails using playback controls, voicemail summary, and transcripts.
Identify and decline likely spam calls and allow legitimate calls through.
Move a call between your desk and a mobile device.
Join calls and meetings using your vehicle’s built-in controls or hands-free with Siri.
Make the most of your calls in Microsoft Teams with optimized functionality.
Easily route callers to the appropriate person or department in your organization.
Park a call to place it on hold and generate a unique code. Use the code to retrieve the call with a supported app or device.
Collaborate and share information within the channel while taking calls in the call queue.
Use your existing contact center solution together with Teams Phone for a more connected contact center experience.
Stipulate when calls and online meetings should be recorded using policy-based recording with a certified partner solution for Teams.