Ransomware attack keeps City of Independence, MO customers unable to pay their bills

https://fox4kc.com/news/customers-frustrated-after-independence-utility-payment-system-goes-offline-following-cyber-attack/

Exploit: Ransomware
City of Independence, MO: Municipal Government

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Risk to Small Business: 2.017 = Severe Energy customers in the city of Independence, Missouri were unable to pay their utility bills after a ransomware attack spurred the city’s IT team to take all city systems offline in response to a ransomware incident. The municipal government is still conducting investigation and remediation. Citizens can currently only pay utility bills in person.

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Individual Risk: No individual risk

Customers Impacted: 54,000
How it Could Affect Your Customers’ Business: More municipalities are finding themselves in the crosshairs of cybercriminals looking to make a quick profit than ever.

Risk Levels:
1 - 1.5 = Extreme Risk
1.51 - 2.49 = Severe Risk
2.5 - 3 = Moderate Risk

*The risk score is calculated using a formula that considers a wide range of factors related to the assessed breach.


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