Microsoft Teams Phones

Upgrading to Microsoft Teams Phones unlocks a streamlined cloud-based communication system for Ohio businesses

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Transform Your Communications With Microsoft Teams Phone from Arnet Technologies

The way local businesses connect and converse is more crucial than ever in our evolving workplace. The shift to a more mobile, remote, and collaborative work environment necessitated a robust solution that could unify communication while maintaining the professionalism and capabilities of traditional telephone systems.

Microsoft Teams Phone extends the capabilities of Microsoft Teams and ensures an agile, scalable, and highly integrated communication setup.

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using microsoft teams as a phone system

What is Microsoft Teams Phone?

Microsoft Teams Phone is a comprehensive cloud-based telephony solution in the Microsoft Teams ecosystem that replaces physical phones and integrates Microsoft technology throughout their enterprise. This service provides an all-encompassing tool for internal and external communication through VoIP (Voice over Internet Protocol) and Private Branch Exchange (PBX) features.

Utilizing the Office 365 suite, you can make internal and external calls easily on a mobile, laptop or PC device with the Teams Phone license. There are also different services that can be added on such as auto-attendants, call queues, cloud voicemail and much more.

Why Choose Microsoft Teams Phone over traditional phone systems?

Unified Communication

Streamline all your communication channels into a single platform – schedules, chats, files, apps, and now calls – contributing to increased productivity and collaboration.

Global Reach, Local Presence

Extend your business's reach by making and receiving calls to and from anywhere in the world, maintaining a local presence with international and local phone numbers.

Flexibility & Mobility

With Microsoft Teams Phone, make calls from any device, ensuring that your team is connected and responsive regardless of location.

Cost-Effective Scalability

Reduce your costs by eliminating traditional phone system hardware, replacing it with a cloud-based solution that grows with your business.

Enhanced Security & Compliance

Benefit from Microsoft's enterprise-level security and compliance measures to protect your communications and data and identify potential spam calls.

Seamless Integration

Enjoy the convenience of integrating with Office 365 applications and a host of other tools to foster a seamless workflow that amplifies efficiency.

Calling in Teams

Work smarter with an all-in-one app that brings together calling, chat, meetings, and collaboration.

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Enjoy a simplified calling experience

Connect quickly in Teams by starting one-on-one or group calls while in a chat or channel.

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Make and answer calls

Make one-on-one or group calls directly from a chat or use the dial pad to call a phone number.

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Forward calls

Redirect calls to another number and never miss a call, or set up a call group so your team can step in.

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Transfer calls

Transfer a call to another person or consult with them before transferring the call.

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Access your voicemail

Access, listen to, and review your voicemails using playback controls, voicemail summary, and transcripts.

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Get notified about potential spam calls

Identify and decline likely spam calls and allow legitimate calls through.

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Transfer calls between devices

Move a call between your desk and a mobile device.

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Call with Apple Carplay

Join calls and meetings using your vehicle’s built-in controls or hands-free with Siri.

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Modern calling capabilities

Make the most of your calls in Microsoft Teams with optimized functionality.

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Auto Attendant and Call Queue

Easily route callers to the appropriate person or department in your organization.

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Call park and retrieve

Park a call to place it on hold and generate a unique code. Use the code to retrieve the call with a supported app or device.

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Voice-enabled channels

Collaborate and share information within the channel while taking calls in the call queue.

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Connected contact center

Use your existing contact center solution together with Teams Phone for a more connected contact center experience.

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Policy-based recording solution

Stipulate when calls and online meetings should be recorded using policy-based recording with a certified partner solution for Teams.

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Unlock the potential of Microsoft Teams Phone Services from Arnet Technology for your business

Whether you're a startup or an enterprise, switching to Microsoft Teams Phone means investing in a future-proof communication infrastructure that is dynamic, secure, and designed for the modern workplace. Contact us today for a free consultation and maximize the power of a seamlessly connected business environment.

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