As news headlines continually demonstrate, local governments are becoming a top target for hackers and cybercriminals. Therefore, it’s critical that these institutions make every effort to secure their IT infrastructure before a cybersecurity incident occurs. In this case, a six-month delay in reporting the data breach would make it difficult for victims to identify data misuse, meaning that the lack of damages resembles more of a stroke of luck than an intentional strategy.

Desk phones that sit in the office are quickly becoming obsolete as many employees work off-site. Instead of traditional telephony systems, forward-thinking businesses are using softphones for most, if not all, of their communications. If your company hasn’t already done so, here are five compelling reasons why you need to start using softphones.

Microsoft recently launched its new slate of consumer service plans: Microsoft 365 (M365) Personal and Family. This will replace Office 365 (O365) Home and Personal, signaling the shift of the company’s consumer bundles from just a set of tools to powerful solutions that help you manage both work and life.

Whether hackers extract account credentials through phishing scams, purchase them on the Dark Web, or otherwise acquire this valuable data, organizations need to be prepared to protect accounts even when account information is compromised. Enabling easy-to-use tools like two-factor authentication is a natural first step.

Developers took steps to repair the vulnerability, but businesses that want to thrive in our altered digital environment will need to identify threats before their products reach the public. As other organizations have discovered, the COVID-19 pandemic can be an excellent time to demonstrate strength or expose yourself to issues that will erode your brand’s image long after the crisis abates.