Human error allowed Chowbus company files to be accessed by 400,000 customers

Exploit: Accidental Insider Threat
Chowbus: Asian Food Delivery Service


Risk to Business: 2.267 = Moderate A Chowbus staffer committed a blunder this week, resulting in a massive cybersecurity disaster. An email address registered with the company sent a link to files containing details of about 4,300 restaurants as well as information for 400,000 customers. So far, the incident appears to be a simple human error.


Individual Risk: 2.660 = Moderate The 400,000 customer accounts leaked included clients’ names, postal addresses, phone numbers, and email addresses. All of the impacted accounts may not be unique, and no payment data was compromised. The restaurant information included was not specified.

Customers Impacted: 4,300 restaurants and approximately 400,000 customers.
How it Could Affect Your Customers’ Business: The number one cause of a data breach never really changes – human error is typically at fault, whether it’s giving up a phished password or making an email forwarding mistake.

Risk Levels:
1 - 1.5 = Extreme Risk
1.51 - 2.49 = Severe Risk
2.5 - 3 = Moderate Risk

*The risk score is calculated using a formula that considers a wide range of factors related to the assessed breach.

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