Call us today at 1-888-487-0720
Your employees should be focused on work, staying productive and using technology as an asset for efficiency. A break/fix solution is not enough, anyone can fix a computer. At Arnet Technologies, our job is to make sure you do not have to call us for problems, we aim to address issues before they are a problem.
Our proactive management strategy enables you to focus on your business, with the peace of mind that the Arnet Support team is working in the background to keep your employees productive with the right tools in place.
Our support team is dedicated to responding to support requests as soon as possible
Our team is on call 24x7 in order rectify issues that may happen outside of office hours.
Our support team is based in Columbus, OH, available for on-site support for hardware issue
90% of support requests can be completed remotely through our best in class technology resources.
We standardize our hardware so every technician has the training necessary to fix hardware and software issues quickly and efficiently.
If your network goes down, our service department gets alerted to address the issue before it becomes a problem for your team.
Our support team proactively manages your network, aiming to catch and correct issues before they happen.
View a dashboard of your tickets to track user support requests, open ticket status, managing projects and more
Transparency for our clients is important, so you have the option to receive a customized support dashboard for internal tracking of IT support issues and ongoing projects. Some features include: