J Crew disables customer accounts impacted by a data breach

Risk to Small Business: 2.111 = Severe: J Crew identified a data breach that took place in April 2019. In response, the company has disabled all impacted accounts, and advised all customers to reset their account credentials. The incident follows cybersecurity lapses at other prominent retailers at a time in which many consumers are shunning companies that don’t secure their information. The lengthy identification and reporting time will likely open the organization up to additional regulatory scrutiny that could further erode its brand reputation and bottom line.

Individual Risk: 2.428 = Severe: Hackers accessed customers’ account login credentials, email addresses, and passwords. Partial payment card data and order information was also compromised. The company has closed the impacted accounts, but all J Crew customers should take steps to protect their personal information.