Maintained backups saved Billtrust from paying ransom

Exploit: Ransomware attack
Billtrust: B2B billing service provider

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Risk to Small Business: 2.333 = Severe: A ransomware attack crippled Billtrust’s customer-facing systems, forcing them to bring all infrastructure offline to stop the malware’s spread. The company discovered the attack on October 17th, and it’s taken nearly a week just to begin recovery efforts. Fortunately, Billtrust maintained backups that were unaffected by the attack, which made it possible to avoid paying the ransom demand. Nevertheless, the lost revenue, reputational damage, and recovery expenses will definitely chip away at the company’s bottom line.

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Individual Risk: No personal information was compromised in the breach.

Customers Impacted: Unknown
How it Could Affect Your Customers’ Business: Whether in the form of ransomware payments to regain access to their networks or interrupted processes due to downed servers, the costs associated with ransomware can quickly escalate. With such attack vectors on the rise, businesses must take responsibility and protect their valuable IT infrastructure.

Risk Levels:

1 - 1.5 = Extreme Risk
1.51 - 2.49 = Severe Risk
2.5 - 3 = Moderate Risk

*The risk score is calculated using a formula that considers a wide range of factors related to the assessed breach.


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