Pitney Bowes Inc. attacked by malware, preventing employees and customers from accessing services

Exploit: Malware attack
Pitney Bowes Inc: Mail management company

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Risk to Small Business: 2.111 = Severe: A malware attack prevented Pitney Bowes’ employees and customers from accessing critical services. The company, which specializes in mail management, lost business directly as a result of the attack. Customers were unable to refill postage or upload transactions on their mailing machines. In addition, news of the announcement sent the company’s shares down 4%, which underscores the many ways that a cybersecurity incident can negatively impact a company’s bottom line.

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Individual Risk: No personal information was compromised in the breach.

Customers Impacted:  Unknown
How it Could Affect Your Customers’ Business: Regardless of the attack methodology, cybersecurity events are incredibly costly for companies. In this case, Pitney Bowes was punished by investors, lost revenue opportunities, and endured reputational damage that will have long-term implications for the company. Given the high cost of recovery, pursuing robust cybersecurity services is a bargain.

Risk Levels:

1 - 1.5 = Extreme Risk
1.51 - 2.49 = Severe Risk
2.5 - 3 = Moderate Risk

*The risk score is calculated using a formula that considers a wide range of factors related to the assessed breach.


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