Ransomware attack disables New Jersey Shakespeare Theatre’s ticketing system and patron database

Exploit: Ransomware attack
New Jersey Shakespeare Theatre: Theatre company dedicated to Shakespeare and classical works

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Risk to Small Business: 2.111 = Severe: A ransomware attack has disabled the company’s access to its ticketing system and patron database. The attack arrives as the company is scheduled to begin its holiday production, a significant draw for the theatre. The first showing was cancelled while the company developed an alternative ticketing method. Fortunately, customer data was fully encrypted and not viewable by hackers, but the Shakespeare Theatre also can’t access this information. In response, customers are being asked to bring confirmation emails or ticket stubs to the performance so that the show can go on.

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Individual Risk:

Customers Impacted: Unknown
How it Could Affect Your Customers’ Business: Ransomware attacks are uniquely expensive, due to the upfront cost of restoring technical services along with opportunity costs associated with lost capability. The prevalence of this threat is increasing the impetus for companies to ensure that their IT infrastructure doesn’t provide a foothold for criminals to inflict financial and reputational damage on their platform. Often employee accounts serve as the easiest targets for hackers to execute phishing attacks against, making this a good place to start when securing against malware

Risk Levels:

1 - 1.5 = Extreme Risk
1.51 - 2.49 = Severe Risk
2.5 - 3 = Moderate Risk

*The risk score is calculated using a formula that considers a wide range of factors related to the assessed breach.


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