Wary of the Omicron variant of COVID-19, nations all over the world are imposing travel restrictions and considering lockdowns yet again. Fortunately, many companies can still sustain operations, thanks to remote work. More and more businesses have been enjoying work from home setups with the help of the right tools.

The COVID-19 pandemic accelerated the digital transformation of businesses across sectors, including eCommerce. By adopting tools powered by artificial intelligence (AI), in particular, e-tailers were able to cope with the sudden spike in online sales during the height of the pandemic and even expand their businesses.

Businesses across all industries need to invest in technology to remain competitive. But because not all technologies deliver on their promised benefits, it’s vital for business leaders and/or their IT partners to make sure that their technology investments are worth keeping.